Distributech 2024 Booth Guide
Trade Show Etiquette
The Do’s
• Always be on time. • When away from the booth, be available via cell phone for customer questions. • Show our guests that you value their time and are there for them. • Engage in conversations with customers as they walk by or enter the booth. • Get to know the other ABB staff. If you do not know the answer to a customer’s question, introduce the customer to another ABB person in the booth who can help them. • Scan customer badges to ensure follow-up. • Do not talk on your cell phone in the booth. If needed, check your phone discretely in the aisle or away from the booth. • Do not eat in the booth. It looks unprofessional, and food can get dropped on the floor or demos. • Do not bring laptops or briefcases to the booth. We have limited storage space. • Do not congregate and form large ABB groups in the booth. This is intimidating to our guests. The Don’ts
8
DISTRIBUTECH 2024
Made with FlippingBook Ebook Creator